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Our Commitment to Privacy
SPS is committed to protecting the privacy of its employees, members, stakeholders and those we serve. We value the trust placed in us by the Canadian public and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that has been given to us. This Privacy Policy is a statement of principles and guidelines concerning the protection of personal information entrusted to us.
Personal Information SPS Collects
Canadian privacy legislation defines "personal information" broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, personal information means information about an identifiable individual as defined from time to time in applicable privacy legislation. Generally speaking, personal information does not include what is considered business contact information: name, title or position, business address, telephone number, facsimile number or e-mail address. SPS gathers and uses personal information for the following purposes:
a) To solicit and process order payments
b) To provide requested information (e.g. brochures, newsletters, etc.)
c) For any other purpose to which consent is given.
SPS Privacy Practices
SPS shall in all respects comply with applicable privacy legislation. SPS’ privacy practices are designed to achieve this. Therefore, in the course of collecting, using and storing personal information, SPS will ensure that:
Consent to the collection, use, retention and disclosure of personal information must always exist. In obtaining consent, the purpose(s) for the collection, use and/or disclosure will be obvious by the very nature of the transaction or, if not, the purpose will be stated either at the time or before the information is collected. Any further use of this information is subject to consent, and SPS routinely offers individuals the opportunity to opt not to have their information used for purposes beyond those for which it was explicitly collected. Information will be carefully protected from inappropriate or unauthorized use. Internally, access to personal information is based only on the need to deal with the information for the reason(s) for which it was collected. Personal information is stored in secured locations and on servers controlled by SPS or at the offices of our service providers. Specific safeguards (physical, organizational and technological) are in place to ensure that the information is not shared or disclosed more widely than is necessary to achieve the purpose(s) for which it was collected. Measures are taken to ensure that the integrity of this information is maintained. Personal information is retained only for as long as is necessary to fulfill the purpose(s) for which it was collected and to meet specific legal obligations. When personal information is no longer needed (relating to the reason(s) for which it was collected), it will be appropriately destroyed. Individuals have the right to access their personal information, which SPS has on file and to challenge its accuracy, if necessary. From time to time, SPS may disclose personal information to:
a) Service providers, including an organization or individual retained by SPS to perform functions on its behalf (e.g. data processing, office/professional services, document management, marketing, etc.)
b) Staff who act as adjudicators on behalf of SPS in the assessment of applications for funding or to assess applications to volunteer.
c) Any third party or parties, where consent to such disclosure is provided or where disclosure is required or permitted by law.
d) Where personal information is transferred to outside service providers, all reasonable steps will be taken to ensure that any such provider has personal information procedures and policies in place that are at least comparable to those of SPS.
SPS’ Website (www.spssales.com)
SPS uses the appropriate technological safeguards (e.g. robust firewalls, virus protection, passwords, encryption software) to protect all personal information which is received online.
When a visit is made to our website, our web server automatically logs (records) domain name and standard information about the operating system and web browser being used, as provided by the web browser. This information is used for statistical purposes to help us manage our site; it does not identify an individual in any way. We do not use "cookies". Our website may contain links to other websites, which are provided as a convenience only. Third party websites linked from www.spssales.com may have different privacy policies and practices than SPS, and SPS has no responsibility for such third party websites.
Changes to Privacy Policy
SPS reserves the right to modify or supplement this privacy policy at any time. Access to Information/Inquiry/Compliant/Process:
Any person whose personal information is held by SPS has:
a) The right to know of the existence of such personal information and to have access to that information to ensure that it is accurate, and
b) The right to complain if that personal information is improperly collected, used, stored or disclosed. and/or inquiries pertaining to SPS’ Privacy Policy or procedures can be directed to Richard Felton, President at rsf@spssales.com
Requests in writing can be sent to: SPS Industrial & Instrumentation Specialist 765 Evett St. PO Box 2018 Sarnia, Ontario Canada N7T 7L1
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